The revised EQ Edge examines the dynamics of emotional quotient (EQ), showing how it can bolster success in your work life and set you on the path to developing emotional quotient as your best friend. Unlike intelligence quotient, which is relatively fixed after seventeen years of age, emotional quotient can be enhanced throughout your life. When you enhance your emotional quotient, you increase your chance of success in the countless roles you play each day. When you develop your emotional quotient, you learn to understand yourself and others better, become more adaptable, learn to cope with stress, and you are able to maintain an appropriately optimistic perspective.
What is “emotional intelligence”?
Psychologists have been trying for years to define what intelligence is. Cognitive intelligence, which has traditionally been measured with IQ, attempts to indicate one’s capacity to understand, learn, recall, and solve problems.
Our understanding of intelligence evolved during the latter part of the 20th century to take into consideration certain aspects of intelligence that go beyond the cognitive components. The development of the BarOn model of emotional intelligence evolved from Dr. Reuven Bar-On’s early clinical experiences. Based on these experiences, he asked the question: Why are some individuals more able to succeed in life than others? After a thorough review of the factors thought to determine success in general, Dr. Bar-On found that predicting success is not always based on cognitive intelligence. Many cognitively intelligent people flounder in life, while many less cognitively intelligent individuals succeed and prosper.
Emotional intelligence addresses the emotional, personal, social, and survival dimensions of intelligence, which are often more important to successful coping with environmental demands and pressures than the more traditional cognitive aspects of intelligence. In everyday language, emotional intelligence is referred to as “street smarts” or “common sense” (Stein & Book, 2003). Emotional intelligence competencies can be improved through training, and thus, provide an excellent means of identifying potential areas for improvement, as well as measuring the effectiveness of individual and organizational development programs. Studies indicate that emotional intelligence accounts for 15-45% of work success, whereas cognitive intelligence has shown low and insignificant correlations with performance in the workplace (for example, Jae, J. H., 1997). This means that the most intelligent or highly qualified person for a position may not have the emotional make up to handle the stresses of the job environment.
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Meet Canada's Leading Speaker on Emotional Intelligence
In a dynamic multimedia presentation, Dr. Steven Stein shows why emotional intelligence is important and how it can affect your life. View presentation.